• Privacy Statement

    Lynk Management Consultants Limited (trading as ExtraVitality) is committed to upholding your privacy and taking care with your personal data as a valued user of our website.

    This privacy notice tells you what to expect when we collect personal information.  It applies to information we collect about:

    • Visitors to our websites
    • People who use our services, eg who subscribe to our newsletter or requires information from us.
    • People who comment via our blogs, provide feedback etc
    • Top Executive interviewees
    • Media, companies, and sole traders who request information about our services
    • Job applicants, our current and former employees
    • Payment by credit card information

    Collection of data

    Lynk Management Consultants Limited (trading as ExtraVitality) is committed to respecting the personal data you supply to us. The information we collect will be relevant to the purposes for which it is to be used and we will do our utmost to ensure that such data will be accurate, complete and kept up to date. Whenever personal data is obtained from you, you will have access to information as to how that data will be used.

    When someone visits ExtraVitality.co or ExtraVitality.co.uk we collect standard internet log information and details of visitor behaviour patterns.  We do this to find out things such as the number of visitors to the various parts of the site.  We collect this information in a way which does not identify anyone.  We do not make any attempt to find out the identities of those visiting either if our websites (ExtraVitality.co or ExtraVitality.co.uk).  We will not associate any data gathered from this site with any personally identifying information from any source.  If we do want to collect personally identifiable information through our website, we will be up front about this.  We will make it clear when we collect personal information and will explain what we intend to do with it.

    Cookie policy

    A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is used for an origin website to send information to a user’s browser and for the browser to return the information to the origin site. The information can be used for authentication, identification of a user session, user’s preferences, shopping cart contents, or anything else that can be accomplished through storing text data. (ref. wikipedia.org).  Essentially they are used to make websites work, or work more efficiently, as well as to provide information to the owners of the web site being accessed.

    Cookies Used On This Site:

    Cookie NameCookie CategoryDescriptionDuration
    wordpress_2WordPress cookie for a logged in user.session
    wordpress_logged_in_2WordPress cookie for a logged in usersession
    wordpress_test_2WordPress cookie for a logged in usersession
    wordpress_test_cookie2WordPress test cookiesession
    wp-settings-1Wordpress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
    wp-settings-time-2Wordpress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
    PHPSESSID1To identify your unique session on the websitesession
    SESS1To ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered.session

    You can opt out of any non-functional cookies by clicking the link in the top right-hand corner of your screen.

    Use of data

    The information we collect will only be used for the purposes for which they are originally submitted. For example, we will contact you if you have submitted a request for information to us and supplied your contact details for this purpose. We will not retain your details for future mailings, unless you specifically opt-in to this type of mailing.

    Neither, will we disclose your details to third-party companies, unless you specifically opt-in to this type of mailing.

    Profiling

    As a customer focused organisation we may use the information you provide to assist us with database profiling. This is aimed at improving the quality of products and services offered to customers.

    People who call our helpline

     When you call our helpline we collect Calling Line Identification (CLI) information.  We use this information to help improve its efficiency and effectiveness.

    People who email a question

    When we receive a question from a person we make up a file containing details of the question and information provided.  This normally contains the identity of the enquirer.  We will only use the personal information we collect to process the question and information provided.   We will not disclose the information to a third party, unless advice is needed to be sought from a qualified medical practitioner or independent State Registered Dietitian.

    We will keep personal information contained in our enquiries file in line with our retention policy.  This means that information relating to an enquirer will be retained for three years from enquiry.  It will be retained in a secure environment and access to it will be restricted according to the ‘need to know’ principle.

    People who use ExtraVitality support services

    ExtraVitality (Lynk Management Consultants Limited trading as) offer various services to the public.  We may use a contractor to deal with some requests, such as contract journalists, health and fitness experts, but they are only allowed to use the information to supply the service contracted to them by ExtraVitality (Lynk Management Consultants Limited) under the terms of their contract.

    We have to hold details of the people who have requested the service in order to provide it.  However, we only use these details to provide the service the person has requested and for other closely related purposes.  For example we might use information about people or a company who have requested additional information for r impending travel arrangements/information to see find out how they got on using the information provided and to find out how we can improve our information and service at a later date.

    When people do subscribe to any of our services, they can cancel their subscription at any time and are given an easy way of doing this.

    Job applicants, current and former ExtraVitality employees

    When individuals apply to work at ExtraVitality (Lynk Management Consultants Limited), we will only use the information they supply to use to process their application and to monitor recruitment statistics.  Where we want to disclose information to a third party, for example where we want to take up a reference, we will not so without informing them beforehand unless the information is required by law.

    Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted.  We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data.

    Once a person has taken up employment with ExtraVitality (Lynk Management Consultants Limited), we will compile a file relating to their employment.  The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment.  Once their employment with ExtraVitality (Lynk Management Consultants Limited) has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.

    Complaints or queries

    ExtraVitality (Lynk Management Consultants Limited) tries to meet the highest standards when collecting and using personal information.  For this reason, we take any complaints we receive about this very seriously.  We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate.  We would also welcome any suggestions for improving our procedures.

    This privacy notice was drafted with brevity and clarity in mind.  It does not provide exhaustive detail of all aspects of ExtraVitality’s (Lynk Management Consultants Limited) collection and use of personal information.  However, we are happy to provide any additional information or explanation.

    Security safeguards

    ExtraVitality (Lynk Management Consultants Limited) respects your data and has taken appropriate technical and organisational measures to ensure we have mitigated against such risks as loss or unauthorised access, destruction, use, modification or disclosure of data.

    Payment by credit card and financial details.

    We do not store credit card details nor do we share customer details with any 3rd parties

    Access to personal information

    ExtraVitality (Lynk Management Consultants Limited) tries to be as open as it can be in terms of giving people access to their personal information.  Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998.  If we do hold information about you we will:

    • Give you a description of it;
    • Tell you why we are holding it;
    • Tell you who it could be disclosed to; and
    • Let you have a copy of the information in an intelligible form

    To make a request to ExtraVitality (Lynk Managmement Consultants Limited) for any personal information we may hold you need to put the request in writing addressing it to our Data Controller at the address provided below.

    Changes to this privacy notice

    We keep our privacy notice under regular review.  This privacy notice was last updated on 8 February 2013.

    Accountability

    ExtraVitality is committed to the principles of data protection and will carry out its business in accordance with the Data Protection Act 1998.

    To deliver this, ExtraVitality (Lynk Management Consultants Limited) has appointed a data protection officer responsible for the processing of personal data:

    Data Protection Officer
    ExtraVitality
    Lynk Management Consultants Limited
    Registered address: 105 Hoe Street, Walthamstow, London E17 4SA

    Lynk Management Consultants (trading as ExtraVitality) has notified the Information Commissioner regarding the possible uses of personal data. This listing can be found on the Information Commissioner’s Office website under Lynk Management Consultants Limited.  Should you require further information regarding your rights under the Data Protection Act 1998, this may be obtained from:

    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF

    Information Line: +44 (0) 1625 545745
    Fax number: +44 (0) 1625 524510